Forget boardroom theory. Our Leadership Program is built for the real world of work. We go far beyond basic requirements to develop the practical skills your frontline leaders need to build stronger, safer, and more productive teams. It’s leadership development, redefined for the frontline.
This isn’t just a training program; it’s a system for building lasting capability. We know this formula works because we’ve seen it transform teams time and again.

Practical, relevant learning with tools your team can implement instantly.

Real-time support to ensure new skills are applied correctly on the job.

Digital prompts and measurement to turn learning into lasting, positive habits.
The difference between training and transformation is whether the learning sticks. Our tried-and-tested method is specifically designed to embed new skills and create sustainable behavioral change.
We start with practical, engaging discussions focused on your team's real-world tasks.
Our coaches work 1-on-1 with your leaders in their environment, providing instant feedback to bridge the gap between knowing and doing.
Digital prompts and ongoing support ensure new behaviors are practiced, measured, and become second nature.
At CTY, our approach to Leadership Development is built on the foundation being Effectively Different. We don’t just deliver training; we create transformative learning experiences that drive sustainable changes in behaviour with measurable business outcomes.
We leverage practical, real-world content and experiences to build knowledge. Integrating educational and behavioral neuroscience principles, adult learning methodologies, behavioral psychology and habit formation, provides the right formula for creating change in neurological wiring.
This means knowledge isn’t just gained, but truly embedded, applied easily and accurately, and ensures changes are sustained.
We meet individuals precisely where they are, both in their knowledge and their unique workplace. We leverage on-site, hands-on learning experiences, integrate micro-learning moments directly into daily operations, and cultivate peer-to-peer knowledge transfer and learning systems.
This means that learning isn’t just delivered, but is relevant, accessible, and effectively applied within specific work environments, leading to practical skill development and sustained operational improvement.
To identify specific operational contexts.
To identify the gaps in knowledge or where changes in beliefs and behaviors are needed.
Using actual ACUG operational examples and stories told by ACUG team members.
Allowing learning to be both scaffolded and frequently retrieved, supporting retention.
Developing verification to support supervisors to using and continuously improving procedures.
Where digital real-time personalised support is available whenever the team need it.
CTY’s leadership programs use neuroscience to go beyond just sharing information. We focus on how adults learn, retain, and apply knowledge, which is the key to creating real, sustainable change.
When you engage CTY, you engage a team of professionals that invest, embrace and become part of your business – it’s a real partnership with CTY. CTY’s “grass roots” approach to listening to what their clients want, and transforming that into what their clients need, is the effective difference CTY brings. The values of CTY continue to be a strong foundation for our team in growing improved performance, integrity, culture and process.
Dean Scott – General Manager – Whitehaven Coal
After working 20+ years in the industry I can confidently say that the material was refreshing. Practical education that is delivered clearly with all learning types in mind. The facilitators passion kept the energy flowing and I walked away feeling empowered to continue to build on lessons learn with my team.
Great session from the CTY crew. The team really enjoyed it and got a lot out of the day. Always good to see practical training that actually connects with the guys in the field. A huge thank you
Dallas Morris – Service Manager – iCutter
Thanks CTY for your time and expertise this week. Great course, well delivered with good practical frontline leadership skills and knowledge. The team took a lot from it and has provided us with a solid foundation to build on. Look forward to working again with you soon.
Mike Swallow – People & Culture Manager – QNP
The biggest thing for me is the consistent change. You can’t just turn up at a business, implement a program and then walk away from it. It’s the consistency in turning back up to help this management team, supervisor team, superintendents, to support changing the way we do business for the good. By CTY consistently turning up and saying, “how’s this going” or “you should try this”, that CTY coaching piece throughout, it’s been really effective.
Daryl Robinson – Manager Environment & Rehabilitation – Whitehaven Coal
We are proud to have established long-term partnerships across Australia.