We are passionate about Transformation, Your Transformation.

We are passionate
about Transformation,
Your Transformation.

Get Engaged with #theCTYeffect

We believe that people are at the core of improvement. Without people connected to improving a process, we risk losing purpose.

TRANSFORMATION = Effective Process + Engaged People
From Strategy & Process, Innovation, Implementation through to Training, Culture & Leadership - and everything in between - Get Engaged with #theCTYeffect.

CTY will support you to transform your site, your processes, your people with YOUR solution.

So, how do you create sustainable Transformation?

When you understand WHY you and your team function the way you do, it activates Engagement & Motivation.

When you understand the WHY behind what you are doing, it activates Purpose & Drive.

In making this connection you create effective and sustainable outcomes that are truly transformative.

Transformation is change.

But Better.

When you partner with CTY, we weave principles of collaboration, coaching and authenticity into the work we do - no matter the scope of work.

To ensure at every step, your people are at the core of your project’s success.

In practice, we don’t just deliver quality work, we leave your people and business with ways of working that encourage continuous improvement – for the individual, team and the business.

Our Team

We apply this thinking across three key concepts:

Develop, Adapt & Grow. 

Explore how CTY can support you in achieving your business objectives:

Develop

Finding sustainable ways of working is our passion.

Underpinning all we do at CTY is an integral want to Develop capability in the individuals, teams and businesses we partner with.

Capability that sees our clients succeed far past our time with them. 

We seek to advance, transform and build effective rhythms, routines, processes and teams that reflect sustainably innovative practices. 

Strategic Development
  • Strategic Planning
  • Feasibility Studies
  • Industry research & Benchmarking
System & Processes
  • Safety & Health Management Systems
  • Risk Management
  • Process Review & Auditing
  • Process Improvement 

Adapt

We understand that change across multiple sites, stakeholders and levels of a business needs more than just a strong process to be successful. 

The CTY effective difference is in our ability to connect people to that change process and create advocates for the change along the way.

When you partner with CTY, you don’t just get an individual but a team of like-minded transformation experts that will work collectively to support project deliverables. 

Implementation
  • Stakeholder Engagement
  • Change Management
  • Operational Readiness
  • Project Management
  • Onsite Technology Implementation
Education & Training
  • Program Development
  • Training facilitation

Grow

From little things, big things Grow. It’s true.

 Investing in purposeful engagement with your team and individuals is key to building competent, loyal and  effective people that reflect the values and morals that make your business unique.

Growth is our intent at CTY. Our educational, training, coaching and leadership programs are built on “brain based learning” and support emerging and experienced leaders to cultivate a people-centred approach to their leadership style. 

People who feel engaged, valued and supported at work is culturally transformative – we think that’s pretty Big. 

Teams Leadership & Culture
  • Team Engagement
  • Leadership Development
  • Culture Assessments and development
Individuals
  • Individual Growth
  • Psychometric Testing
  • Coaching & Mentoring

CTY is here to support you in sustainably transforming your business.

Complete the form to connect with our team and start working with purpose to achieve your business objectives today.

#theCTYeffect

Dean Scott - General Manager Open Cut Operations, Whitehaven
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When you engage CTY, you engage a team of professionals that invest, embrace and become part of your business – it’s a real partnership with CTY. CTY’s “grass roots” approach to listening to what their clients want, and transforming that into what their clients need, is the effective difference CTY brings. The values of CTY continue to be a strong foundation for our team in growing improved performance, integrity, culture and process.
Amanda Mitchell - Mining Manager
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What truly set the CTY team apart is their exceptional ability to understand and amplify a vision. CTY’s collaborative spirit is remarkable, they are experts at translating concepts into actionable steps and ensuring a shared vision is brought to life in the most impactful way.
Daniel Marsh - LNA Inc Project Manager
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I was immediately impressed by Chiara’s experience and professionalism. This project was obviously not her first rodeo. Chiara has been very supportive of the team and the way she owned areas like the Management of Change Processes was awesome. It freed us up to concentrate on other key project deliverables.
Fano Ahovelo - Director LNAInc
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CTY is the consistency in continuity that our project required. Consistency builds trust, CTY took a team of professionals each highly reputable in their niche skillset and through genuine collaboration, clearly communicated expectations and unwavering support, connected our team on core values that enable free thought.
Daniel Marsh - LNA Inc Project Manager
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Thank you for managing all of our change management critical path to pave the way to launch the separate environments our project teams had carefully put together.
Glenn Andrews - Frontline Leader Mining
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After working 20+ years in the industry I can confidently say that the material was refreshing. Practical education that is delivered clearly with all learning types in mind. The facilitators passion kept the energy flowing and I walked away feeling empowered to continue to build on lessons learn with my team.
Aaron Daniel - Maintenance Manager Yarrabee, Yancoal
Read More
CTY offers a service that is truly tailored to the needs of the customer, rather than diving in with a “forced strategy”, CTY get to know your people and processes to deliver a service that is specifically focused on the individual business needs. Taking the time to understand this before allocating their people to a project allows for the right skills and experience to be integrated into your team.
Terms and Conditions Includes:

The following terms and conditions govern all use of the https://cty.com.au website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by CTY Group (“CTY Group”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, CTY Group Privacy Policy) and procedures that may be published from time to time on this Site by CTY Group (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by CTY Group, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

1. Your https://cty.com.au Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and CTY Group may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause CTY Group liability. You must immediately notify CTY Group of any unauthorized uses of your blog, your account or any other breaches of security. CTY Group will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

2. Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:

  • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
  • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
  • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
  • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
  • the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
  • your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
  • your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog’s URL or name is not the name of a person other than yourself or company other than your own; and
  • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by CTY Group or otherwise.

By submitting Content to CTY Group for inclusion on your Website, you grant CTY Group a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog.

 If you delete Content, CTY Group will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, CTY Group has the right (though not the obligation) to, in CTY Group sole discretion (i) refuse or remove any content that, in CTY Group reasonable opinion, violates any CTY Group policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in CTY Group sole discretion. CTY Group will have no obligation to provide a refund of any amounts previously paid.

3. Payment and Renewal.

    • General Terms.
      By selecting a product or service, you agree to pay CTY Group the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
    • Automatic Renewal.
      Unless you notify CTY Group before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to CTY Group in writing.

4. Services.

    • Fees; Payment. By signing up for a Services account you agree to pay CTY Group the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. CTY Group reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at anytime on thirty (30) days written notice to CTY Group.
    • Support. If your service includes access to priority email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by CTY Group to respond within one business day) concerning the use of the VIP Services. “Priority” means that support takes priority over support for users of the standard or free https://cty.com.au services. All support will be provided in accordance with CTY Group standard services practices, procedures and policies.

5. Responsibility of Website Visitors. CTY Group has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. By operating the Website, CTY Group does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. CTY Group disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.

6. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which https://cty.com.au links, and that link to https://cty.com.au. CTY Group does not have any control over those non-CTY Group websites and webpages, and is not responsible for their contents or their use. By linking to a non-CTY Group website or webpage, CTY Group does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. CTY Group disclaims any responsibility for any harm resulting from your use of non-CTY Group websites and webpages.

7. Copyright Infringement and DMCA Policy. As CTY Group asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by https://cty.com.au violates your copyright, you are encouraged to notify CTY Group in accordance with CTY Group Digital Millennium Copyright Act (“DMCA”) Policy. CTY Group will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. CTY Group will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of CTY Group or others. In the case of such termination, CTY Group will have no obligation to provide a refund of any amounts previously paid to CTY Group.

8. Intellectual Property. This Agreement does not transfer from CTY Group to you any CTY Group or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with CTY Group. CTY Group, https://cty.com.au, the https://cty.com.au logo, and all other trademarks, service marks, graphics and logos used in connection with https://cty.com.au, or the Website are trademarks or registered trademarks of CTY Group or CTY Group licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any CTY Group or third-party trademarks.

9. Advertisements. CTY Group reserves the right to display advertisements on your blog unless you have purchased an ad-free account.

10. Attribution. CTY Group reserves the right to display attribution links such as ‘Blog at https://cty.com.au,’ theme author, and font attribution in your blog footer or toolbar.

11. Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner’s terms of service. You can opt out of their terms of service at any time by de-activating the partner product.

12. Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers (“ICANN”), including their Registration Rights and Responsibilities.

13. Changes. CTY Group reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. CTY Group may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

14. Termination. CTY Group may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your https://cty.com.au account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by CTY Group if you materially breach this Agreement and fail to cure such breach within thirty (30) days from CTY Group notice to you thereof; provided that, CTY Group can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

15. Disclaimer of Warranties. The Website is provided “as is”. CTY Group and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither CTY Group nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

16. Limitation of Liability. In no event will CTY Group, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to CTY Group under this agreement during the twelve (12) month period prior to the cause of action. CTY Group shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the CTY Group Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

18. Indemnification. You agree to indemnify and hold harmless CTY Group, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

19. Miscellaneous. This Agreement constitutes the entire agreement between CTY Group and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of CTY Group, or by the posting by CTY Group of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Brisbane, Queensland, Austalia, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Brisbane, Queensland, Austalia. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Brisbane, Queensland, Austalia, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; CTY Group may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.