CTY

Frontline Leadership Program

This isn't your typical leadership program.

Forget boardroom theory. Our Leadership Program is built for the real world of work. We go far beyond basic requirements to develop the practical skills your frontline leaders need to build stronger, safer, and more productive teams. It’s leadership development, redefined for the frontline.

Our Delivery Method: Tried, Tested, and Transformative.

This isn’t just a training program; it’s a system for building lasting capability. We know this formula works because we’ve seen it transform teams time and again.

Small group sessions

Practical, relevant learning with tools your team can implement instantly.

1-1 Coaching in-field

Real-time support to ensure new skills are applied correctly on the job.

Routine and behavioral improvements

Digital prompts and measurement to turn learning into lasting, positive habits.

= Habits for sustainable outcomes

= Habits for sustainable outcomes

Our Method: How We Make Learning Stick

The difference between training and transformation is whether the learning sticks. Our tried-and-tested method is specifically designed to embed new skills and create sustainable behavioral change.

Step 1: Relevant Group Sessions:

We start with practical, engaging discussions focused on your team's real-world tasks.

Step 2: Real-World Coaching:

Our coaches work 1-on-1 with your leaders in their environment, providing instant feedback to bridge the gap between knowing and doing.

Step 3: Reinforced Habits:

Digital prompts and ongoing support ensure new behaviors are practiced, measured, and become second nature.

Our Approach

At CTY, our approach to Leadership Development is built on the foundation being Effectively Different. We don’t just deliver training; we create transformative learning experiences that drive sustainable changes in behaviour with measurable business outcomes.

Our methodology is guided by two core principles:

1: Action creates knowledge

We turn action into knowledge

We leverage practical, real-world content and experiences to build knowledge. Integrating educational and behavioral neuroscience principles, adult learning methodologies, behavioral psychology and habit formation, provides the right formula for creating change in neurological wiring. 

Science informed learning

This means knowledge isn’t just gained, but truly embedded, applied easily and accurately, and ensures changes are sustained.

2. Learn where work happens

If you know one operation, you know one operation

We meet individuals precisely where they are, both in their knowledge and their unique workplace. We leverage on-site, hands-on learning experiences, integrate micro-learning moments directly into daily operations, and cultivate peer-to-peer knowledge transfer and learning systems.

Creating tailored engagement

This means that learning isn’t just delivered, but is relevant, accessible, and effectively applied within specific work environments, leading to practical skill development and sustained operational improvement.

We do this through:
Pre-work diagnostics

To identify specific operational contexts.

Understanding current practices

To identify the gaps in knowledge or where changes in beliefs and behaviors are needed.

Scenario-based learning

Using actual ACUG operational examples and stories told by ACUG team members.

Time-based learning

Allowing learning to be both scaffolded and frequently retrieved, supporting retention.

Leadership coaching

Developing verification to support supervisors to using and continuously improving procedures.

Access to review material

Where digital real-time personalised support is available whenever the team need it.

How do we build better leaders? By building better habits.

CTY’s leadership programs use neuroscience to go beyond just sharing information. We focus on how adults learn, retain, and apply knowledge, which is the key to creating real, sustainable change.

What can a tailored program include?

Why should you invest in your leaders?

0 %
of all employees are NOT engaged in the workplace
At an estimated cost of $8.8 Trillion in lost productivity throughout the world.
“Engagement is not a characteristic of employees, but rather an experience created by organisations, managers and team members."
(1) Gallup’s State of the Global Workplace: 2024 Report
At CTY we are passionate about supporting you to develop your people to be effective leaders through leadership programs that are engaging, relatable and supported by tools and strategies that are simple to implement across all levels of the business.

Our Program Partners

BHP
Whitehaven Coal
Yancoal
MEC Mining
Humanology
Auscycling

Curious?

Get engaged with #theCTYeffect here.

We are proud to have established long-term partnerships across Australia.