Chiara Birch

Business Improvement & Frontline Engagement Specialist
“Gets Stuff Done”
Chiara Birch
My Why
“I am motivated by building respectful and meaningful relationships that aid in connecting people to process to deliver superior results.”
Education and Competencies

Cert III Business Management

S1, S2, S3
G2
RIIRIS301A
RIIOHS301A
RIICOM301A
RIIRIS402A
RIIRIS601A
Experience in Lean Methodologies

QLD Drivers Licence-C

Professional Profile

Chiara has extensive experience in Data Analysis, Risk Management, Leadership Coaching, Process Control and Business Improvement – a true embodiment of the “all-rounder”, Chiara prides herself on just getting in and getting it done!

Chiara thrives in tasks involving high level problem solving and is practiced in technical business improvement concepts, with her unique engagement style, Chiara uses empathy and compassion to effectively influence and lead others.

Chiara is an experienced leader who engages and motivates teams to achieve a shared vision, and ultimately deliver value to your business.

How Can Chiara Help You?

At CTY, Chiara supports our client partners achieve their objectives and unlock value by assisting people to connect with complex process.

A management and leadership professional, Chiara has significant experience in the mining industry, with 15+ years’ experience to share from HR onboarding facilitation to production improvements, asset level projects including organisational change, operating system development and leadership coaching.

Chiara’s impressive knowledge of Problem Solving, Managing and Enabling Change, Coaching, Document Management, Risk Management & Facilitation, Contractor Management, SRF and Budget Support has resulted in high value Cost, Production and Safety Initiatives for our clients.

Chiara does her best work helping businesses achieve success through any of the following:

  • Managing and Enabling Change through identifying change impacts across HSEC, Risk, People and Productivity outcomes for significant change management processes
  • Building the coaching capability of others (coach the coach model)
  • Complex Process Facilitation, Development & Communication
  • Transformation & Innovation Program Delivery
  • SHMS Review, Refresh and Revisions
  • Safety & Risk Management Frameworks & Planning
  • Data Analytics & Diagnostics
Chiara's Recent Projects

Fitzroy Coal CHPP SHMS Development Stakeholder Mapping and Engagement, Risk Identification & Mitigation advice, Risk Workshop Facilitation, Change Lead and Document Mapping including Critical Procedure review and relevant BBRA updates.

LNA Change Management Technological Deployment Lead, Systems Integration Communication, Stakeholder Mapping & Engagement, Process Reporting.